FAQ

How it works:


  1. Choose a piece. (copy URL or title)
  2. Decide how many months you'd like to split your payments into.
  3. Read our policies below. A 20% non-refundable deposit is required to lock down your piece.
  4. Click here to fill out the form.
  5. Once you've submitted the form you will receive an invoice withing 24 business hours containing a secure payment portal. (Please do not send us or give out your card numer)
  6. Every month you will get an email with your invoice 7 days before your due date and on your due date.
  7. Once your payments have been finalized, your piece will ship within two business days. All pieces remain property of Flor de Barro Gallery until paid in full.




How many months can my payments be split into?


We offer up to 12 months of no interest payment plans depending on the price range.

  1. Less than $250: Up to 4 months
  2. $250 - $500: Up to 6 months.
  3. $500 and up: Up to 12 months.




Can I pay early or modify my payment timeline?


Yes! All you have to do is access one of your past invoices to make an early payment. If you do not have access to one, e-mail us at info@flordebarrogallery.com or use our web's chat and we will provide you with a link. For changes to your monthly payment get in touch with us.




Canceling or defaulting on payments.


We know life can hit hard at unexpected times, if you cannot meet your payments or need to skip a month please get in touch. For canceling there is a 20% re-stock fee and all processing fees must be covered. After 6 months of non-payment we will close down your account if you do not contact us and we cannot reach you. Payments made will be non-refundable.




Can I request any modifications or speak with someone about my payment plan?


Absolubtely, click here to send us a message, use the chat, or e-mail us at info@flordebarrogallery.com, someone will be in touch with you within 24 business hours.